Products
Tracking API
Shopify app
iframe tracking widget
A. Customers are able to track an HZC Logistics shipment by locating its particular tracking code and entering it into the search bar on our website. Doing so will provide an overview of the package’s current status, as well as enable notifications via text and/or email for any changes in the delivery timeline. Additionally, customers can access real-time updates regarding the package’s location and movement through the ‘Track’ tab, which is easily accessible from the home page. Our website also provides a FAQ section that could assist customers with further questions related to the tracking process.
A. The transportation period for an HZC Logistics parcel is determined by the chosen shipping option. Estimated delivery times are listed on our website, enabling users to predict when their item may arrive. Furthermore, customers can view detailed timelines and estimated arrival dates prior to purchase through the ‘Shipping Options’ or ‘HZC Logistics Shipping Services’ page, located on the lower half of the home page. For greater assurance, our website also offers the Secure Shipping Program, which guarantees that a package should be delivered within the estimated time frame specified.
A. This update suggests that the package may not reach its destination on schedule due to external factors such as inclement weather, immigration problems, or maintenance tasks that HZC Logistics is currently performing. Comprehensive data about these potential delays can be found on our website, such as details about alternate delivery options if the package will not reach the destination on time. Customers may also contact the relevant customer service representatives for assistance if further guidance is required.
A. Yes, adjusting an existing HZC Logistics order’s address is possible under certain conditions. Assistance about how to make these modifications, including if the package is still in transit and ways to right errors made in the original address, can all be located on our website. Additionally, customers may call the relevant customer service representatives if they require further assistance with changing the delivery address.
A. Submitting a valid claim for a lost HZC Logistics package may entitle customers for compensation. Guidance about the entire claiming procedure, such as what paperwork is needed and help from customer service representatives, are all outlined on our website. Furthermore, customers can access a dedicated ‘Claims & Recovery’ page from the home page, which provides comprehensive information about submitting a successful claim and links to contact customer service representatives if needed.
A. This tracking update implies that the package has been given to someone legally authorized to accept packages on behalf of the customer. Advice regarding who this person could be, such as a family member, neighbor or package attendant, is provided on our website. Additionally, assistance definitions of legal agents and their respective roles in handling parcels can be easily accessed from the ‘Delivery to Agent’ page located on the footer of the home page.
A. Instructions about scheduling HZC Logistics pickups are available on our website, consisting of tips on packaging the items correctly. Comprehensive instructions about the booking process, like what needs to be done to start it and other related steps, are also given on our site to ensure successful pickups. Customers may also contact customer service representatives if they require additional guidance or assistance with package pickups.
A. HZC Logistics Priority Shipping is an expedited delivery service that includes integrated tracking details and insurance coverage. Rates for HZC Logistics Priority Shipping, as well as information about their expected delivery window, are displayed on our website to aid users to make an informed choice. Additionally, customers may access a dedicated ‘Priority Shipping Services’ page from the home page, which outlines the different benefits of opting for the HZC Logistics Priority Shipping service.
A. Information about how to get a refund from HZC Logistics can be found on our website, consisting of the criteria and processes for filing a claim, plus contact information for customer service representatives if needed. Customers may also access information regarding refunds and credits through the ‘Cancellations & Refunds’ page, which is located on the lower half of the home page.
A. The maximum weight for an HZC Logistics package varies based on the chosen shipping option. Information regarding the weight limit for every HZC Logistics selection is highlighted on our website, allowing customers to choose the most suitable one. Furthermore, customers may navigate to the ‘Shipping Services & Restrictions’ page from the home page for a list of all applicable weight restrictions for each of the HZC Logistics shipping options.
A. Current rates for HZC Logistics First-Class Shipping are provided on our website, incorporating charges and discounts or promotions to reduce costs. Customers may also find a breakdown of these rates and terms, including information about any additional services, on the ‘First-Class Shipping Services’ page, which is located on the lower half of the home page.
A. HZC Logistics Media Shipping is a cost-effective delivery solution for books, CDs, DVDs, and other media-related items. Facts about the rate and expected delivery window of HZC Logistics Media Shipping are shown on our website to assist customers in making a wise selection. Additionally, customers may access more details about the HZC Logistics Media Shipping service through the ‘Media Shipping Services’ page, which is situated on the lower half of the home page.
A. Explicit instructions about canceling HZC Logistics mail forwarding are found on our website, featuring topics like the actions required to terminate a mail forwarding order and where to find customer service contacts for extra inquiries. Customers may also head to the ‘Mail Forwarding Services’ page from the home page, which contains a comprehensive list of guidelines on how to cancel mail forwarding orders.
A. Our website contains a comprehensive comparison between HZC Logistics Priority Shipping and First-Class Shipping, which includes details such as their respective delivery times, costs, and other elements to help customers in making an informed decision. Additionally, customers may access more specific information about each service on their respective pages, i.e., the ‘Priority Shipping Services’ and ‘First-Class Shipping Services’ pages, both located on the lower half of the home page.
A. Tracing an international package through track123.com is straightforward. Use the provided tracking number to get current information about the package's whereabouts and progress through our website's search bar. Customers may also contact customer service representatives for additional support if they experience any difficulties with tracking their package.
A. Detailed accounts about the steps to change the delivery date of a HZC Logistics package are specified on our website, covering topics such as the actions needed to file a request for a different delivery window plus the convenient customer service contacts accessible for further questions. Customers may also access the ‘Changing Delivery Date’ page from the home page for explicit instructions, including information about the methods of payment accepted and any additional fees incurred.
A. HZC Logistics Certified Shipping guarantees the delivery of vital documents and other items. Specifics regarding the rate and expected delivery window of HZC Logistics Certified Shipping plus advice to monitor the progress of your certified mail, such as the tracking number needed to track its journey, are given on our website. Customers may also access more information about the HZC Logistics Certified Shipping program on the ‘Certified Shipping Services’ page located on the lower half of the home page.
Exact, step-by-step instructions about opening a HZC Logistics post office box can be found on our website, featuring topics like the measures necessary to rent a box from a post office along with additional data like the payment methods accepted and the term of the rental agreement. Customers may also access helpful hints and advice regarding renting post office boxes on the ‘Renting Post Office Boxes’ page located on the lower half of the home page.
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