Products
Tracking API
Shopify app
iframe tracking widget
To view the current status of your parcel with FJEX, simply visit our website at track123. com and enter the given tracking code into the designated search bar. Our easy-to-use tracking system can provide you with real-time updates about the location and status of your package, from start to finish. You can also access detailed information such as date of delivery, estimated time of arrival, and past updates on the package’s journey.
Delivery times for packages sent via FJEX can differ depending on the service chosen. Our website contains a list of estimated transit times associated with each delivery option, allowing you to make an informed decision about when your package should arrive. In some instances, however, transit time can be affected by delays that are beyond our control, such as bad weather or technical issues.
This usually signifies that your shipment is facing some kind of delay during its course. You can obtain more information on this specific status by going to track123. com and exploring potential causes of the delay, such as inclement weather or issues with the package, along with any updates related to the issue. To get an approximate idea of when you can expect the package to arrive, please refer to the estimated delivery date provided by the tracking page.
Yes, in some circumstances, FJEX may be able to change the delivery address for the package. Our website provides comprehensive instructions on how to submit a request for an address modification, including necessary documents like proof of identity and a valid reason for the alteration. Kindly note that approval for such requests is at the discretion of FJEX and that delivery may also be subject to additional charges.
Should you suspect your package is missing and was sent via FJEX, then you may be eligible for reimbursement. Our website offers an extensive guide for filing a claim which outlines the value of the package, date of shipping, and other pieces of evidence required to support your case and increase your chances of approval. It is important to note that FJEX reserves the right to deny claims due to missing or inaccurate information, and may also investigate matters further before confirming approval.
This signifies that a representative authorized to handle parcels on your behalf has received your parcel. Further details on the recipient and their exact whereabouts can also be acquired from track123. com. Please note that packages will not be handed over to the original recipient until the mail forwarding agent verifies their identity.
If you need FJEX to pick up your package, then our website provides detailed instructions on how to prepare it correctly for collection, such as guidelines on the correct way to package it securely and use the appropriate labels and documents. It is important to note that a pickup fee may apply, and that FJEX reserves the right to refuse collection if the package is not ready to be shipped.
FJEX Priority Mail is an express delivery option that comes with a tracking number, insurance coverage, and quicker shipping times than regular rates. Prices and estimated transit times for this service are available on track123. com, making it easier for you to select the most suitable solution for your needs. Please be aware that Priority Mail services may be subject to certain restrictions, including dimensions, weight limits, and restrictions on prohibited items.
We explain the process of filing for a refund from FJEX on our website, including what documents such as a receipt, pictures of damaged items, or other supporting evidence are necessary for a successful application. We also state the criteria which entitle you to a refund, such as incorrect billing, damage caused by FJEX, and failure to meet the expected delivery time. Depending on your particular case, applications may take up to 14 days to be processed and approved.
The maximum weight for a shipment sent with FJEX may vary based on the service chosen. Our website contains the weight restrictions applicable to each of their services, helping you identify the right choice for your requirements. Generally speaking, the limit is 50 kg, although heavier packages may be subjected to extra restrictions such as a surcharge or longer transit times. In order to avoid any unforeseen issues, we strongly recommend that customers consult our guidelines beforehand regarding weight allowance.
The fees for sending packages with FJEX First-Class Mail are thoroughly specified on track123. com, along with any applicable discounts or promotions. These costs are calculated based on the measurements and weight of the package you are sending, and may be affected by factors such as distance and the type of service selected. Customers should be aware that there may be additional charges for additional services such as signature confirmation or insurance coverage.
FJEX Media Mail is a cost-effective shipping service best suited for books, CDs, DVDs, and other media items. On our website, we have listed the relevant prices and estimated transit times of sending parcels through this service, aiding you to select the optimal option for your product. Customers should note that certain items such as printed material, photographs, and software are prohibited from being shipped via this method.
You can easily terminate an active mail forwarding request with FJEX by following the steps outlined on our website, such as submitting a written request to the Post Office and confirming the cancellation with the Postmaster if needed. If the package is already in transit, then you must contact the Post Office directly to modify or end the forwarding request. Please be aware that any applicable unused fees will be non-refundable.
We provide a comprehensive comparison between Priority Mail and First-Class Mail on our website, outlining their various prices, delivery times, and additional benefits. Generally speaking, Priority Mail tends to be more expensive but offers quicker turnaround times (1-3 days) and includes tracking numbers and insurance coverage. On the other hand, First-Class Mail is often cheaper but slower (3-5 days) and does not come with any extra features. Although both services are committed to delivering your package safety and securely, the expediency of Priority falls short when it comes to heavier packages, as those are generally ineligible for express services.